Your Appointment-
We ask that your vehicle has at least 1/4 tank of fuel so we can test drive the vehicle- and if we have to run the vehicle to perform diagnostics we need plenty of fuel to do our job.
We will communicate with you via text or email normally unless you specify to call- we send pictures,message communication and quotes please be aware the text messages come from a computerized number- and you can respond back to us in that work order. You are always welcome to call with questions or concerns.
We ask that if the vehicle has a wheel lock please have it in the cup holder or on the passenger seat- <we do not like digging through vehicles>
We set an allotted amount of time depending on what is wrong with the vehicle to perform diagnostics or work- addons can be hard to do depending on our schedule. its best to state everything needed at the time of booking your appointment.
if your vehicle has an aftermarket alarm system and acts up leave us instuctions as we do not install or service alarm systems here- or repair them
We use vehicle lifts to inspect and service all vehicles- if your vehicle is rusty or rotted out it may cause damage to the underneath of the vehicle- we try to lift at the safest place on the vehicle
If you decide to bring your own parts there is no part or labor warranty- under no circumstance. Labor only repairs are cash only jobs.
If you are picking up afterhours you must pay your bill before 5pm and the keys will be put into the pickup boxes located at the front door. You will be messaged your box number and pickup code.
All vehicles must be picked up after service is done- we don’t have a large amount of parking and storage fees can occur at $25 a day.